Ongoing monitoring, management, optimisation, and support to keep your GIS and technology environment reliable over time.
Support
Get the help you need
Multiple ways to access support from our NZ-based team of GIS and IT specialists.
Phone
Get help from our NZ-based GIS and IT specialists for product issues and troubleshooting.
Knowledge Base
Browse technical articles, how-tos, and best practices from our support team.
My Esri
Access your Esri account, downloads, licensing, and support cases online.
Training
Upskill your team with instructor-led and self-paced training courses.
Expert services at every stage
From strategy through to implementation and ongoing management — we’re
with you at every step.
IT Consulting
Advice and support for infrastructure, cloud, architecture, security, and technology modernisation requirements.
GIS Advisory
Strategic guidance on GIS direction, architecture, governance, roadmaps, and long-term platform planning.
GIS Consulting
Strategic guidance on GIS direction, architecture, governance, roadmaps, and long-term platform planning.
Service Levels
Our commitment to you
Response Times
Priority-based SLAs with response times from 1 hour for critical issues.
NZ-Based Team
Support from specialists across Auckland, Wellington, and Christchurch.
Esri Certified
Our team holds current Esri certifications and vendor accreditations.